Citilink is certified as a 4-Star Low Cost Airline

8 Feb 2018 21:14:19

airlinequality.com

This 4-Star Low Cost Airline rating is a mark of quality distinction that recognises strong standards of Product and Staff service across different assessment categories for both the Onboard and Airport environment. Citilink has developed and improved it’s standards of product and service quality over the 2 year period since their initial assessment.

Commenting on the Citilink Certification, Skytrax CEO, Edward Plaisted said: “it is a great achievement for Citilink to achieve this 4-Star Low Cost airline rating, and we congratulate them on reaching this standard. Low-cost airlines serve very specific customer markets, and whilst they are seeking to provide great value to customers without the frills of a full service airline, we are firm believers that quality is just as applicable to both types of airline if they are to succeed and satisfy travellers. Citilink is an excellent example of quality and value combining to create a great package.”

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