Delta followed the rules but left answering questions after 12-hour KCI tarmac delay
23 Feb 2018 11:36:28
kansascity.com
Delta Airlines sought to explain on Thursday how and why passengers were stranded for 12 hours on the tarmac at KCI during an ice storm Tuesday.
The airline told The Star that a combination of persistent freezing rain, complications with de-icing and limitations on how long flight crews can be on duty contributed to the calamity.
Several flights were canceled after an ice storm Tuesday ensnared the Kansas City metro area, but passengers who boarded Delta Airlines flight No. 2195 early in the day watched as the airplane pulled back from the gate a few times but ultimately never took off until the airline decided to cancel the flight 12 hours later.
Read full story: kansascity.com
